Bot Installation FAQs

Copy the Javascript code from the Omnihubs app & Go to

1. our website's HTML code
2. Paste the script in the head or body tag of your HTML code

Please Note

1. Ensure that you paste the script before the tag is closed, i.e., paste the script before </head> or </body>.
2. Make sure Omnihubs should be the last script to execute, as some scripts may override the Omnihubs script.

After you have logged into your Omnihubs account, Go to the Bots Tab, select the desired Bot, and navigate to the Install section.

1. Move to the WordPress section and copy the API key available there.
2. Open your website's wp-admin, adding "/wp-admin" at the end of your Domain URL. E.g., If your website URL is "www.expample.com," then you can open WP-Admin using the Link "www.example.com/wp-admin"
3. Go to Plugins > Add new > Search Omnihubs > Install now > Activate plugin"
4. Install the "Omnihubs" Plugin and then activate the same.
5. Upon activating the Plugin, you will be redirected to the plugins page with the confirmation message "Plugin Activated."
6. Once your Plugin is activated, paste the Omnihubs API key in the Box named "Omnihubs Snippet" that you Copied from your Omnihubs account.
7. Save the Settings, and you are all set. Omnihubs has been integrated into your website.

If you have both wp-rocket and Omnihubs Plugin/Script added to your WordPress site, You may face the issue of the Omnihubs not showing up on the website.


In case you are facing such issues, try the below steps, and it will solve the problem.

1. Login to your wp-admin panel and open the wp-rocket settings.
2. Go to the File Optimization → JavaScript Files -> Load JavaScript deferred
3. Add the Omnihubs bot script here under Exclude Java Script Files option, and done!

For more details, Check out the following documentation by wp-rocket

Omnihubs is a JS-based software. Hence your browser must support the Java Script. The minimum requirement for some renowned browsers are as follows:

• Google Chrome: Version 51 or above
• Edge: Version 14 or above
• Safari: Version 10 or above
• Firefox: Version 52 or above

As of now (13/12/23), We have the following channels where you can run your bot to

1. Website
2. Whatsapp
3. Facebook
4. Telegram
5. Standalone landing page

Also, Instagram is coming soon!

If you have both wp-rocket and Omnihubs  Plugin/Script added to your WordPress site, You may face the issue of the Omnihubs  not showing up on the website.

In case you are facing such issues, try the below steps, and it will solve the problem.

1. Login to your wp-admin panel and open the wp-rocket settings.
2. Go to the File Optimization → JavaScript Files -> Load JavaScript deferred
3. Add the Omnihubs bot script here under Exclude Java Script Files option, and done!

Also you can add this provided code snippet :

<script>
const scriptEle = document.createElement("script");
scriptEle.src = ('src', 'https://cdn.botpenguin.com/botpenguin.js');
scriptEle.setAttribute('id', 'BotPenguin-messenger-widget');
scriptEle.innerHTML = '6ffd62fkb3013e15bc12ba60,6ffd62fkb3013e15bc12ba60'; // Replace with your chatbot IDs

document.onreadystatechange = function () {
if (document.readyState == "complete") {
setTimeout(function() {
document.body.appendChild(scriptEle);
}, 10);
}
}
</script>